Last updated: 2026-06-25
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1. What are cookies
Cookies are small text files that a website places on your device (computer, tablet or phone) when you visit it. Similar technologies, such as pixels, tags, software development kits (SDKs) and local storage, work in comparable ways. These files allow the site to recognize your device, keep the site functioning and secure, remember your choices and preferences, and help us understand how the site is used. Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain for a set period; they may be placed by us (first-party) or by our service providers (third-party).
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2. Why we use cookies
We use cookies to operate the site reliably and securely, to keep you signed in and protect your account, to remember your language and other preferences, to measure and improve the performance of our pages and games, and — where you have consented — to personalize content and show you relevant offers. Some cookies are essential: without them, core features such as signing in, playing or moving securely between pages would not work.
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3. Types of cookies we use
We use four categories. (1) Functional (strictly necessary) cookies are required to run the site and keep it secure, including session management, age verification and your consent choices; these cannot be switched off. (2) Personalization cookies remember preferences such as your language and display options. (3) Statistics (analytics) cookies help us understand how the site is used so we can measure and improve performance, generally using de-identified or aggregated data. (4) Advertising cookies are used to deliver and measure relevant offers and limit how often you see them. Categories 2 to 4 are used only with your consent.
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4. How long cookies are stored
Session cookies are temporary and are automatically deleted when you close your browser or your session ends. Persistent cookies remain on your device until they expire or until you manually delete them; their retention period varies depending on their purpose — for example, a cookie that remembers your language may last longer than one used for a single security check. We retain cookies only for as long as necessary to achieve the purpose for which they were set, and we periodically review the durations we use. You can delete cookies at any time through your browser, which will also remove your saved preferences.
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5. Third-party cookies
Some cookies may be placed by carefully selected third-party service providers that assist us with website functionality, security and fraud prevention, analytics and — where you have consented — marketing and measurement. These providers are bound by contract to protect the information involved and to use it only for the agreed purposes. Third-party cookies are governed both by this Policy and by the privacy practices of the provider concerned. Where these cookies are not strictly necessary, they are set only with your consent, which you can manage or withdraw at any time.
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6. Mobile applications and similar technologies
Where you use our services through a mobile application, similar technologies — such as software development kits (SDKs), advertising identifiers and local or device storage — may be used in place of, or in addition to, browser cookies for the same purposes described in this Policy. These technologies are subject to this Policy. You can manage many of them through your device or operating-system settings, including resetting or limiting advertising identifiers and controlling app permissions.
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7. Your choices and consent
When you first visit, our consent banner lets you accept all cookies or personalize your choices by category; refusing non-essential cookies is as easy as accepting them. Functional cookies are always active because the site cannot work without them. Your choice is recorded so that we can respect it, and you can change your preferences at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
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8. How to withdraw your consent
You can withdraw or change your consent to non-essential cookies at any time in several ways: by reopening our cookie banner or preferences panel and updating your selections; by changing the cookie settings in your browser; or by deleting existing cookies from your device. After you withdraw consent, we stop setting the affected non-essential cookies, although some may remain on your device until they expire or you delete them. Disabling functional cookies may prevent parts of the site — such as signing in or playing — from working properly.
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9. Managing cookies in your browser
In addition to our banner, most browsers let you view, block or delete cookies and configure notifications when cookies are set. You can find these controls in the privacy or settings section of common browsers, including Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge; the exact steps differ from one browser to another. Please note that blocking or deleting functional cookies may prevent parts of the site from working properly, and that clearing cookies will also remove your saved preferences.
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10. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal that tells websites you prefer not to be tracked. There is currently no common industry standard for how DNT signals should be interpreted. We honour your choices through our cookie banner and preference controls, which give you direct, category-level control over non-essential cookies. If a recognized standard for DNT is adopted, we will update our practices accordingly.
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11. Applicable legislation
We use cookies in accordance with applicable privacy legislation, including the Act respecting the protection of personal information in the private sector (Québec), as amended by Law 25, and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. Where cookies or similar technologies process personal information, that information is handled in accordance with our Privacy Policy.
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12. Changes and contact
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in our legal obligations; the version published on the site is the one in effect. For questions about cookies, about this Policy, or about how we handle your personal information, please see our Privacy Policy or contact our Privacy Officer at privacy@lotoquebee.com. For general questions about the site, you can write to support@lotoquebee.com.